Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

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Delivery

United States

Ground

$5.00

7-8 business days

Standard

$15.00

4-6 business days

Express

$25.00

2-4 business days

* Excludes National Holidays

** Subject to customs clearance

Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

Find Out More

Sweaters and Cashmere

Explore our edit of contemporary knitwear, intelligently designed for the most flattering fits. From exceptionally soft cashmere to quality cotton and merino wool, every yarn is carefully selected for luxury that lasts.
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