Women's Designer Fashion & Luxury Clothing | ME+EM

Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Help

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

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Gift Cards

A perfect fit, every time. Purchase e-gift cards and physical gift cards online to be sent directly to the recipient with your own personalised message.

Gift Card FAQs and T&CsBalance Checker

1.Create a gift card

Select the type of gift card you would like to send

Please note that physical gift cards ordered after 19 November are not guaranteed to arrive in time for Thanksgiving.

Select an amount

$This can be up to $1,000

Add a personal message below (optional)

You don't need to include who the gift card is to or from in your message; your name and the recipient's name will be included on the gift note automatically.

200 characters left

2.Delivery address

3.Delivery

4.Payment