Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns & Exchanges

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

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EXCHANGES

We offer Instant Exchanges for different sizes.

Click the link below to create an Instant Exchange and follow the instructions for sending the original item back to us.

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Elizabeth Saltzman standing in a hallway in a velvet dress.
LA vs. London

Quick-Fire Round With Elizabeth Saltzman

Words by: Isla Philo. Design by: Melanie Makariou

If you haven’t heard, ME+EM have finally landed on the West Coast. To celebrate the opening of our debut flagship store in Beverly Hills, we recently hosted an intimate dinner with revered stylist and friend of the brand Elizabeth Saltzman, who has worked with the likes of Gwyneth Paltrow, Julia Garner, Elizabeth Debicki, Eiza González, Saoirse Ronan, Sandra Oh and Jodie Comer. Since her life + career span between LA, New York and London, we put her transatlantic allegiances to the test with a round of UK vs. US quick-fire questions. 

Elizabeth Saltzman in a black dress sat on a countertop with a view of LA through the window.
Elizabeth Saltzman stood on a balcony with a view of LA in the background.

Starting strong. Sunday brunch or Sunday roast?

Sunday surf or Sunday swim!

How do you take your eggs?

Soft-boiled.

Soft-boiled, that feels quite British.

No, very American. With little soldiers. I love my soldiers.

Tailored suit or jeans and a tee?

Tailored suit. Of course.

We’ll consider tailoring a win for the Brits. Tea or coffee?

Tea. I’ve never had a cup of coffee, ever, not one.

Another point to us. How do you take your tea?

Lots of sweeties, lots of sugars.

Juries out on that one. Pub or bar?

A disco!

Cotswolds or The Hamptons?

Ooh, mean, mean, mean. I'm gonna have to go with East Hampton because I grew up there.

Selfridges or Saks?

Oh, that's really hard. My mom was the fashion director at Sak’s for years. But I'm gonna say indie stores.

Can you give us your British style icon and your American style icon?

Ooh, well, this is interesting. Can I do two for one? Wallace Simpson.

Walking or driving?

Walking.

We’ll count that as a win for London. On that note - heels or flats?

My instinct is to say heels, but the truth is flats; I don't like the word "practical." So why don't we say... heels-to-flats.

And finally, the heavy hitter. London, LA or New York?

Mean, no comment, no way. I can’t pick that, it’s Sophie's choice! My husband's in London, one of my sons is in New York, and one is in LA. I can’t choose, no way.

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