Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

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THE NOVEMBER COLLECTION

Shop The Collection

With the launch of The November Collection comes the official start of winter dressing. Expect refreshed heritage style, new Travel Tailoring and solutions to every RSVP, from weekend coffees to festive affairs.

All-Hours Style

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It’s the time of year when your looks have to work overtime to meet the needs of the day, then seamlessly transition to night.

Redefined Heritage

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Call it an homage to our British roots, rain not included (but likely). We’re rethinking countryside codes through a distinctly modern lens.

RSVP Solutions

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We’re officially entering the festive season, which means a stack of invites and the outfit requirements to go with them.

The November Collection: Behind the scenes

We're sharing a behind-the-scenes look at the November campaign, plus some exclusive insight from our Head of Creative, Willem Jaspert, about what went into planning the shoot.

'The idea behind the November campaign was to bring a bit of British heritage style to The Alps. Even though we were literally shooting in the clouds for most of the day, the mountains are the perfect backdrop to highlight the collection's heritage undertones.’

'As a brand, we're known for layering, and since we're in the mountains, we thought, why not really wrap up? We took layering to another level with cardigans over jumpers and draped over tailoring, which gave some looks a cosy-but-chic apres-ski feel.’

‘There's a sense of intentional mismatching in some of the styling too, as our Founder + CEO, Clare, wanted to really make sure we captured all the different textures used throughout the collection.'

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