Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
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Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns & Exchanges

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

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EXCHANGES

We offer Instant Exchanges for different sizes.

Click the link below to create an Instant Exchange and follow the instructions for sending the original item back to us.

Find Out More

 

Petite perfect

We so often hear from customers asking about which styles are best for petite body types, especially at this time of year when flowing maxi and midi dresses abound.
To help tackle the subject, we enlisted the help of two of the teeniest members of the ME+EM team: Áine, our eCommerce Co-ordinator and Steph, our Creative Project Manager, both 5’2”. Aine and Steph have styled this season’s key dress shapes to show how they’ll really look on a smaller frame and decode how those design devices we regularly turn to work to flatter every body shape.

Side stripe

From subtle piping to wide grosgrain, a sporty side stripe is a ME+EM signature. It draws the eyeline upwards to visually elongate the body and instantly add inches. It also serves to break up a print so that you’re not totally enveloped. 

Adjustable straps

Shortening straps will bring up the neckline and overall fit of a dress, allowing you to customise the fit you want. And pilling your hair in a high bun is another excellent way to add a few valuable inches.

Adjustable waist

A removable belt or drawstring or elasticated waist guarantees a perfect fit in the body, regardless of shape. Having an adjustable option around the waist means you can choose whether to really cinch in a dress if feel you need it, or leave it loose and flowing.

Curved hem

We’re always sure to design any midi or maxi length dress with a curved hemline. By showing more of the leg at the front so that you can always see the shoe and a hint of ankle, you instantly create the illusion of longer legs and stop the dress looking or feeling too long and overwhelming.