Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
Find Out More

Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns & Exchanges

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

Products marked as FINAL SALE on the product page may not be returned

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EXCHANGES

We offer Instant Exchanges for different sizes.

Click the link below to create an Instant Exchange and follow the instructions for sending the original item back to us.

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Our Stores

  1. 1

    Madison Avenue, NY

    ME+EM Madison Avenue store front with marble bricks and mannequins in window
    980 Madison Ave
    New York, NY, 10075
    Get Directions

    Monday - Saturday: 10:00am - 6:00pm

    Sunday: 12:00pm - 5:00pm

    Wheelchair accessible

  2. 2

    Mercer Street, NY

    ME+EM Mercer Street store front all white with plants out front and white jacket in window
    111 Mercer St
    New York, NY, 10012
    Get Directions

    Monday - Saturday: 11:00am - 7:00pm

    Sunday: 12:00pm - 6:00pm

    Wheelchair accessible

  3. 3

    North Beverly Drive, LA

    ME+EM LA store front with black trim windows with mannequins standing in windows
    325 North Beverly Drive
    Beverly Hills, CA 90210
    Get Directions

    Monday - Saturday*: 10:00am - 7:00pm

    Sunday: 11:00am - 5:00pm

    * Excludes bank holiday weekends

  4. 4

    Stanford, CA

    ME+EM Stanford store black outline drawing of store front
    180 El Camino Real
    CA, 94304
    Get Directions

    Coming Soon

  5. 5

    Greenwich, CT

    ME+EM Greenwich store outside with black trim windows and mannequins standing in windows
    255 Greenwich Ave
    Greenwich, Connecticut, 06830
    Get Directions

    Monday - Saturday*: 10:00am - 6:00pm

    Sunday: 12:00am - 5:00pm

    * Excludes bank holiday weekends 

  6. 6

    NorthPark Center, Dallas

    ME+EM Dallas inside store with wood blocks with shoes on and a rack of clothing with accessories on shelves and a green sofa
    NorthPark Center
    8687 N. Central Expressway, Suite 1132, Dallas, 75225
    Get Directions

    Monday: 10:00am - 8:00pm

    Tuesday - Saturday: 10:00am - 8:00pm

    Sunday: 12:00am - 6:00pm

  7. 7

    Marylebone

    ME+EM Marylebone outside store with clothes in window
    4-5A Marylebone High Street
    London, W1U 4GD
    Get Directions

    Monday - Saturday*: 10:00am - 7:00pm

    Sunday: 11:00am - 5:00pm

    * Excludes bank holiday weekends 

  8. 8

    Westbourne Grove

    ME+EM Westbourne Grove outside store front with black gate and clothes hanging in window
    194 Westbourne Grove
    London, W11 2RH
    Get Directions

    Please note: This store is now closed for refurbishments

  9. 9

    Kings Road

    ME+EM Kings Road at night with lights on and clothes in windows
    184 Kings Road
    Chelsea, London, SW3 5XS
    Get Directions

    Monday - Saturday*: 10:00am - 7:00pm

    Sunday: 12:00am - 6:00pm

    * Excludes bank holiday weekends

  10. 10

    Battersea Power Station

    ME+EM Battersea Power Station store front with flowers and clothes in window
    Upper Ground Floor
    Turbine Hall A, Battersea Power Station, SW11 8BZ
    Get Directions

    Monday - Saturday 10am - 8pm

    Sunday 12pm - 6pm*

    *except Easter Day, Christmas Day or Boxing Day

    Wheelchair accessible

  11. 11

    Brook Street

    ME+EM Brook Street outside store front with green hanging clothes in window
    32 Brook Street
    Mayfair, London, W1K 5DL
    Get Directions

    Monday - Saturday*: 10:00am - 7:00pm

    Sunday: 12:00pm - 6:00pm

    * Excludes bank holiday weekends

  12. 12

    Elizabeth Street

    ME+EM Elizabeth Street outside store front with clothes hanging in window
    45 Elizabeth Street
    Belgravia, London, SW1W 9PP
    Get Directions

    Monday - Saturday*: 10:00am - 6:00pm

    Sunday: 11:00am - 5:00pm

    * Excludes bank holiday weekends

  13. 13

    Draycott Avenue

    ME+EM Draycott Avenue outside store front
    102 Draycott Avenue
    Chelsea, London, SW3 3AD
    Get Directions

    Monday - Saturday*: 10:00am - 6:00pm

    Sunday: 11:00pm - 5:00pm

    * Excludes bank holiday weekends

  14. 14

    Manchester

    ME+EM Manchester store front with white bricks and clothes hanging in windows with people blurred walking past
    64-66 King St
    Manchester, M2 4ND
    Get Directions

    Monday - Saturday*: 10:00am - 6:00pm

    Sunday: 11:00am - 5:00pm

    * Excludes bank holiday weekends

  15. 15

    Harrogate

    ME+EM Harrogate store front with brick work and clothes hanging in windows
    4 Prospect Crescent
    Harrogate, North Yorkshire, HG1 1RH
    Get Directions

    Monday - Saturday*: 9:30am - 5:30pm

    Sunday: 11:30am - 4:30pm

    * Excludes bank holiday weekends

  16. 16

    Edinburgh

    ME+EM Edinburgh store front with light brick work and mannequins in window
    43 George St
    Edinburgh, EH2 2HT
    Get Directions

    Monday - Saturday*: 9:30am - 6pm

    Sunday: 11am - 5pm

    * Excludes bank holiday weekends

  17. 17

    Harrods London

    ME+EM Harrods inside store with a chair and flowers with rails of clothes around
    Harrods, Fourth Floor, Fashion Lab
    87 - 135 Brompton Road, London, SW1X 7XL
    Get Directions

    Monday - Saturday: 10:00am - 9:00pm

    Sunday: 11:30am - 6:00pm*

    *browsing only 11:30am – 12:00pm

    Wheelchair accessible

  18. 18

    Selfridges London

    ME+EM Selfridges London inside store with a rack of hanging clothes
    Selfridges, 3rd Floor, The Denim Studio
    400 Oxford Street , London, W1A 1AB
    Get Directions

    Monday - Friday*: 10:00am–10:00pm

    Saturday: 10:00am-9:00pm

    Sunday: 11:30am–6:00pm (11.30am–midday is browsing only)

    * Excludes bank holiday weekends

    Wheelchair accessible

Luxury is in the quality, not the price

Every piece in our collections goes directly from our London design studio to our manufacturers, to our own stores and website, to you. No middlemen, no unnecessary costs.

In-house design
Luxury factories
Online and boutique stores
No wholesale mark-ups
No third-party mark-ups
No excessive marketing campaigns