Welcome to the ME+EM website located at www.meandem.com/us (the “Website”), which is operated in the United States by FFF+US Inc.(“we,” “us,” or “our”). The following Terms of Use (“Terms of Use”) govern your use of the Website.

Your use of the Website constitutes your agreement to follow and be bound by the Terms of Use. If you do not agree to these Terms of Use, please do not use the Website.

Please read the Terms of Use below carefully before using the Website as they affect your legal rights. THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE, WAIVER OF JURY TRIAL, AND CLASS ACTION WAIVER. THESE PROVISIONS AFFECT YOUR RIGHTS TO RESOLVE DISPUTES WITH US AND YOU SHOULD REVIEW THEM CAREFULLY.

If you have any questions about any aspects of our Website please email us at enquiries@meandem.com . Please read these Terms of Use carefully and print a copy for your future reference. By placing an order with us via our Website, you agree that you have read, understood and agree to these Terms of Use and any other policies referred to herein.

This Website is intended for use by persons 18 years of age or older. We reserve the right, in our sole discretion, to refuse to accept any order if we believe or determine that the foregoing is untrue.

THIRD PARTY WEBSITES

Our Website may contain links to other websites that are not under our control and we have no responsibility for the linked websites nor does linking constitute an endorsement of any linked website. If you use the links, you will leave our Website and your activities may be governed by other terms and conditions and privacy practices. Links are provided solely for your convenience and information.

INFORMATION ABOUT YOU AND YOUR USE OF THE WEBSITE

To access certain features of the Website, such as the ability to register with us, contact us, or make purchases through the Website, you may be asked to provide certain personal details or other information. All information collected through your interactions on the Website, including information you submit to us through the Website, is governed by our Privacy Policy, incorporated herein. Additionally, you acknowledge and agree that transmissions made over the internet are never completely private or secure and that messages or information you send to the Website may be intercepted or read by others.

PRODUCT DESCRIPTIONS

All product descriptions and images shown on the Website are provided in good faith but are intended as guidance only and actual products may vary accordingly. The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device's display of the colors accurately reflects the color of the products. Products may vary slightly from those images.

ERRORS, INACCURACIES, AND OMISSIONS

Information on our Website may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order).

PRICING AND TAX CHARGES

All prices shown on the Website are in US dollars ($). All prices quoted on this Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Stated prices on the product page do not include any sales, use, value-added, excise, federal, state, local or other taxes. All such taxes and charges will be added to your total purchase and will be itemized in your shopping cart prior to you confirming your order and in your order confirmation email.

PAYMENT

We accept Visa, Mastercard, American Express, Maestro, Discover, PayPal, Apple Pay and Google Pay.

All transactions within the USA are taken in US Dollars ($) at or prior to our acceptance of an order. If shopping within the USA for delivery to a USA address and your credit card is set up in any other currency, the rate of exchange will be that of your card issuer, and you may be charged an international fee by them.

To help ensure that your shopping experience is safe, simple and secure, we use Secure Socket Layer (SSL) Technology. This encrypts and protects the data you send us over the Internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out more information about the SSL digital certificate registration. We do not process or store any credit card information. Transactions are processed by our third party payment processors Adyen and Stripe in accordance with industry standard security practices.

If an order is gateway rejected due to our security settings, please note that if you attempt the order multiple times the bank will hold these funds in a pending status for up to 7 days. Please do not reattempt your orders, instead contact the Customer Care Team at 1-800-346-3108 who will be able to assist you.

We will take all reasonable care to keep your order secure, but in the absence of our sole negligence we cannot be held liable for any loss you may suffer if a third party obtains unauthorized access to any of your data, including credit card details that you have provided.

ORDERING WITH FFF+US INC., SHIPMENT, DELIVERY, TITLE AND RISK OF LOSS

Once we have received your order, we will send an order confirmation email to the email address provided. This will contain your order number and details of your purchased product(s). Please be aware that this email is only an acknowledgement that your order has been received. A dispatch email will be sent when we have checked our stocks and can confirm we have dispatched the product(s) you ordered. This is the point when we have agreed to a contract with you.

If we are unable to accept your order, we will inform you by contacting the email and/or billing phone number provided at the time you place your order, and will refund you for the product(s). This might be because (i) the product is out of stock, (ii) we have identified an error in the price or description of the product; or (iii) we are unable to obtain authorization for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for.

Once you receive the order dispatch email this will act as confirmation that your product(s) have been sent. You may receive multiple order dispatch emails if your order is being shipped in more than one parcel. We reserve the right to refuse any order prior to dispatch. We may, in our discretion, limit or cancel quantities purchased.

We will arrange for shipment of the product(s) to you. Please check the individual product page(s) for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.

The terms of sale for all purchases made from the Website shall be DDP (“Delivered Duty Paid”) as defined by Incoterms 2020 ® . This means that responsibility for any risk of loss and the transfer of ownership of products purchased by you remains with us until such products have been delivered to you. The named place of destination for this transfer shall be the delivery address provided by you at the time the order is placed being either your designated residential address, safe space (if applicable) or a ME+EM U.S. retail location selected by you (if such option is available at checkout).

We will not be liable if the address that you have given, and which we will deliver to, is incorrect.

We shall be under no liability for any delay or failure to deliver your order if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control. If your order is returned to us by the delivery company due to their inability to deliver the order to you, we will issue you with a refund but reserve the right to retain any costs incurred in arranging for the delivery and return of the order to us.

DELIVERY EXCEPTIONS

We cannot ship goods to PO boxes or any army base (APO/FPO) addresses.

SHIPPING COSTS

We ship exclusively within the continental United States. For additional information about shipping, please click here.

RETURNS

If for some reason you are not completely satisfied with your purchase, we offer a Free Returns service. Please note: Online orders cannot be returned to a store, but instead must be sent back via our online returns process. Valid returns will be refunded to the original payment method. Please note that the original shipping fee is non-refundable on returns.

Purchases of gift cards are non-refundable and products purchased with gift cards cannot benefit from a cash refund. For additional information about gift cards, please click here.

To process your return please follow the instructions on the card enclosed with your order. By scanning the QR code you will be directed to our online returns portal.

All products must be returned within 14 days of receipt of your order and must be returned new, unused, unwashed, not modified in any way and with all accessories (for example, belts) and in the original packaging with all product tags and labels attached. Please try shoes on indoors to ensure they remain clean. Shoes must be returned in the dust bag and must be returned unworn. You can return swimwear as long as it is unworn and any hygiene seals are still intact and all labels are still attached. Returned products must be free from marks or stains (for example, foundation stains or deodorant marks).

Jewelry returns will only be accepted with original packaging. Unfortunately we cannot accept returns on earrings due to hygiene reasons, unless the item is faulty and not fit for purpose. This does not affect your statutory rights.

It may take up to 14 days for us to receive your return. Once your return has been received at our warehouse we will inspect the returned product(s) and providing the order has been sent back as per our Returns Policy, we will process your return request, which may take up to 7 days from our receipt of your returned Product(s), and will send you an email notification once your refund has been processed. This may take longer during peak and sale periods.

CERTAIN PRODUCTS ARE NON-RETURNABLE, LABELED AS "FINAL SALE" ON THE PRODUCT PAGE. FINAL SALE PRODUCTS MAY NOT BE RETURNED OR EXCHANGED.

RETURNING GIFTED PRODUCTS

At present we do not offer gift receipts for online purchases.  If a gifted product is returned for a refund, the refund will be made to the original payment method and a confirmation email will be sent to the person who made the original purchase. 

SALE

Our sale is Online only. CERTAIN PRODUCTS ARE NON-RETURNABLE, LABELED AS "FINAL SALE" ON THE PRODUCT PAGE. FINAL SALE PRODUCTS MAY NOT BE RETURNED. There will not be any sale stock in our stores. Our sale is subject to further lines being added and for current lines to be further reduced. Unless a product is marked ‘FINAL SALE’ you have up to 14 days of receipt of your order to return your sale purchase. It can take up to 14 days for your return to reach us from the date of posting using our free returns carrier. We will send you an email notification once your refund has been processed. Once your return has been received at our warehouse, we will inspect the returned product(s) and providing the order has been sent back as per our Returns Policy, a full refund will be issued within 7 days of receiving your returned goods. A confirmation email will be sent to the account holder once the refund is processed. This may take longer during peak and sale periods.

Please Note: Products in the sale are subject to further reductions. We do not reimburse the difference in sale price. In order to benefit from any further reductions, if your full price product is still within the 14 days return period, please return the full price product for a refund and then repurchase the product at the new sale price..

Discount codes cannot be used in relation to sale products.

EXCHANGES

We offer exchanges for purchases made in-store and online. For purchases made online, exchanges can be processed using our designated portal where you can request a different size of an item already ordered and received. Your request for an exchange will be processed as soon as you submit your request through the designated portal and provided we have the requested item in stock, your new order will be dispatched within 48 hours (excluding weekends and national holidays). You will be emailed a return label/QR code for your original item and you must return the original item to us within 7 days of making the request. The original item must be returned in accordance with the requirements set out above under the heading “Returns”. Your original item cannot be returned or exchanged in any of our stores. At our sole discretion, at any time, we may stop offering the exchange service to you.

PROMOTIONAL/DISCOUNT OFFER TERMS AND CONDITIONS

• From time to time, we may run Promotions and Offers on selected products or lines, we refer to these collectively as our "Promotional/Discount Offers". Unless we specify otherwise, all Promotional/Discount Offers are subject to the below Terms and Conditions. Additional terms may apply to a specific offer and will be provided in connection with that specific offer.

• Valid on full-priced products only and cannot be used on sale or promotional products which are already discounted unless otherwise stated.

• Cannot be used in conjunction with any other offer unless otherwise stated.

• Valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period and previous purchases are not eligible.

• If a product is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.

• Promotional codes are for use by the intended recipient only and proof of entitlement may be requested.

• All orders are subject to acceptance and any improper use of promotional codes may result in the cancellation of your order.

• Offer terms and conditions are provided with each promotional code. For specific information relevant to that offer, please refer to marketing material on which it is featured.

• Offer may not be valid in stores unless otherwise stated.

• All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.

• Orders cannot be amended once placed and promotional codes cannot be applied retrospectively

• If applicable, free delivery and free returns applies only within the continental United States.

• If applicable, free delivery applies to USA Ground delivery only.

• We reserve the right, occasionally, to run free shipping promotions for a limited time on the Website. We reserve the right to change, extend or end such shipping promotions at any time. Additional restrictions may apply.

Please Note: when an order is placed using a promotional/discount code which contains a number of products, the value of the discount is spread over each product according to the pro-rated value of that product. Any refund of a product purchased in such an order will be reduced by the value of discount attached to it. The ‘discount’ will not be refunded.

LIMITED WARRANTY

We warrant that at time of delivery our products will be free from material defects.  Our responsibility for defective products is limited to repair, replacement or refund.  This limited warranty extends only to the original purchaser of products and services from the Website. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.  The limited warranty does not cover damage due to transportation, storage, improper use, failure to follow product instructions, unauthorized repair, normal wear and tear, or external causes such as accidents, abuse, or other actions or events beyond our reasonable control.  With respect to any defective products delivered to you, we will, in our sole discretion, either: (i) repair or replace such products (or the defective part) free of charge or (ii) refund the purchase price of such products. We will also pay for shipping and handling fees to return the repaired or replacement product to you if we elect to repair or replace the defective products. To obtain warranty service, you must call 1-800-346-3108 or email our Customer Care Team at enquiries@meandem.com within 28 days of delivery of the product to obtain an RMA number. No warranty service will be provided without an RMA number.

USE OF ME+EM TRADEMARKS

FFF+US Inc. is an authorized reseller of the ME+EM brand and operates under license with ME and EM Limited. ME and EM Limited. and its licensors will remain the sole and exclusive owners of the ME+EM brand and trademark(s) and other intellectual property rights in and to each product made available on this Website.

INTELLECTUAL PROPERTY RIGHTS

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us or our Affiliates (defined below), our or our Affiliates’ licensors, or other providers of such material and may be protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. An affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with us (“Affiliates”).

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website, unless you have obtained our written permission.

In addition, you must not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website;

• Modify copies of any materials frm this Website;

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; and

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website.

No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by us. There are no implied licenses granted by these Terms of Use. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

FORCE MAJEURE

We will not be liable to you where we breach these Terms of Use due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, tempests, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials, labor, fuel, parts or machinery; power failure or breakdown in machinery.

LIMITATION OF LIABILITY

SUBJECT TO APPLICABLE LAW, INCLUDING WITH RESPECT TO LIABILITY FOR PERSONAL INJURY OR NON-WAIVABLE STATUTORY RIGHTS UNDER NEW JERSEY LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES (1) BE LIABLE TO YOU WITH RESPECT TO USE OF THE WEBSITE, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE WEBSITE (INCLUDING, WITHOUT LIMITATION, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM US), OR ANY DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO OUR RECORDS, PROGRAMS OR SERVICES AND (2) BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT, OR CORRUPTION OF INFORMATION, OR THE INABILITY TO USE THE WEBSITE OR ANY OF ITS FEATURES. YOUR SOLE REMEDY IS TO STOP USE OF THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTICE OF ANY CLAIM OR DISPUTE MUST BE PROVIDED TO US WITHIN ONE YEAR OF ITS ACCRUAL OR IT IS FOREVER WAIVED AND TIME BARRED.

IF YOU RESIDE IN A JURISDICTION OTHER THAN NEW JERSEY, YOUR JURISDICTION MAY NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

WE RESERVE THE RIGHT AT ALL TIMES TO DISCLOSE ANY INFORMATION THAT WE DEEM NECESSARY TO COMPLY WITH ANY APPLICABLE LAW, RULE, REGULATION, LEGAL PROCESS OR GOVERNMENTAL REQUEST. YOU WAIVE AND HOLD HARMLESS US AND OUR AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS AND ASSIGNS FROM ANY CLAIMS RESULTING FROM ANY ACTION RELATING TO YOUR ACCOUNT OR TAKEN AS A RESULT OF ANY SUCH DISCLOSURE. WE MAKE NO REPRESENTATION THAT THE WEBSITE IS APPROPRIATE OR AVAILABLE FOR USE AT LOCATIONS OUTSIDE OF THE UNITED STATES. ACCESS TO THE WEBSITE FROM TERRITORIES WHERE SUCH SERVICES ARE ILLEGAL IS STRICTLY PROHIBITED. IF YOU ACCESS THE WEBSITE FROM A LOCATION OUTSIDE OF THE UNITED STATES, YOU ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL AND OTHER APPLICABLE LAWS.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

GOVERNING LAW; DISPUTE RESOLUTION; ARBITRATION

These Terms of Use shall be governed and construed in accordance with the laws of the State of New York, without regard for its conflicts of laws principles. Venue for any dispute concerning, involving, or in any way implicating these Terms of Use shall lie exclusively in the federal and state courts of New York and the parties hereby consent to jurisdiction in such courts.

Any disputes arising from or related to these Terms of Use or their enforceability, or the business relationship between the parties, shall be finally settled by binding, confidential arbitration administered by and conducted in accordance with the applicable rules of the Judicial Arbitration and Mediation Services (“JAMS”). The arbitration shall be conducted by a single arbitrator selected using the rules and procedures for arbitrator selection under JAMS’ Streamlined Procedures or JAMS’ Optional Expediated Arbitration Procedures, to be decided by us in our sole discretion, in JAMS’ Comprehensive Arbitration Rules and Procedures in effect on the date of the commencement of the arbitration to be held in New York, New York, in a location determined by the arbitrator (provided that such location is reasonably convenient to claimant), or at such other location as may be mutually agreed upon by the parties. All aspects of the arbitration proceedings shall be in English. The decision of the arbitrator shall be final and binding on the parties, and judgment may be entered on the arbitration award and enforced by any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not govern these Terms of Use. The prevailing party shall be entitled to recover its reasonable legal costs relating to that aspect of its claim or defense on which it prevails, and any opposing costs awards shall be offset. Notwithstanding the foregoing, Company shall have the right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction to obtain injunctive or other relief against you in the event that, in the opinion of Company, such action is necessary or desirable. The parties agree that, notwithstanding any otherwise applicable statute(s) of limitation, any proceeding within the scope of this paragraph shall be commenced within two years of the acts, events, or occurrences giving rise to the claim.

You consent to service upon you of any required notice or process concerning or relating to these Terms of Use to be solely by registered mail or overnight courier with proof of delivery, except in the event that you have not provided a postal mail address, in which case you consent to service by any lawful means.

Regarding any dispute with us or our affiliates, you waive any right you may have to trial by jury and to commence or participate in any class action.

You will reimburse us or our Affiliates for its legal fees, costs, and disbursements associated with any successful effort to enforce its rights under this Agreement.

Both you, us and our affiliates agree that, in the event that there are seventy-five (75) or more individual requests for arbitration of a similar nature filed against us or our affiliates within an approximately thirty-day period or otherwise in close proximity, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – they may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Mass Arbitration”). The parties agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Mass Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Mass Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Mass Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section. Notwithstanding the foregoing, the parties may settle claims on a class-wide basis if the parties deem such settlement to be appropriate.

CLASS ACTION WAIVER AND JURY TRIAL WAIVER

YOU AND WE EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN LITIGATION, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. YOU AND WE AGREE TO WAIVE ANY RIGHT TO BRING OR TO PARTICIPATE IN SUCH AN ACTION IN ARBITRATION OR IN COURT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTWITHSTANDING THE FOREGOING, THE PARTIES RETAIN THE RIGHT TO PARTICIPATE IN A CLASS-WIDE SETTLEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL.

GENERAL

The failure by us to enforce any right or provision of these Terms of Use will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by us.

These Terms of Use do not and are not intended to confer any rights or remedies upon any person other than you.

If any part of these Terms of Use are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these Terms of Use shall remain in full force and effect.

If any provision of these Terms of Use is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms of Use and will not affect the validity or enforceability of the remaining provisions of these Terms of Use.

We may assign, transfer or sub-contract any of our rights or obligations under these Terms of Use to any third party at our discretion.

We may update or amend these Terms of Use from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website and the effective date of the most recent update will be noted below. Any such changes will apply to all new orders placed on or after the effective date.

Our order confirmation, these Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms of Use.

Contact Us

If you have any questions regarding your order, these Terms of Use, or our Privacy and Policy, please contact us by email at enquiries@meandem.com or toll free by telephone at 1-800-346-3108.

Last updated: 26 November 2025