Contact Customer Care

Contact

enquiries@meandem.com

1-800-346-3108

Customer Care Opening Hours

Monday-Friday: 7am - 5pm EST

Saturday: 7am - 12pm EST

Sunday: Closed

Delivery

United States

Ground

$5.00

7-8 business days*

Standard

$15.00

4-6 business days*

Express

$25.00

2-4 business days*

*Subject to customs clearance. Business days means Monday - Friday and excludes weekends and national holidays.

Try before you buy with harper

In London? Why not Try Before You Buy. Harper brings our store to your door.
  1. 1.
    Select the items you’d like to try on
  2. 2.
    We deliver to your door, you try on at home.
  3. 3.
    Pay for what you keep, leave the returns to us
Find Out More

Import tax and duties paid

For orders to the USA ME+EM take responsibility for all import tax and duty payments prior to the order arriving with you. In certain States you will be charged the relevant sales tax at checkout.

If you would like to ship outside of the US, please visit our UK website. You can do this by clicking on the 'Shipping To' button on the left-hand side of the homepage and selecting 'UK'.

Returns

Free RETURNS

Returns Period: 14 days

Items bought online cannot be returned to store, they they must be sent back via our online returns process.

Find Out More

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Shipping
Returns
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FAQs
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Privacy and Cookies Policy
Affiliates

ME+EM is a modern luxury brand. We believe that women shouldn’t have to choose between quality and cost; between contemporary trends and clothes they can actually function and look great in. We call our approach ‘Intelligent style’ because of the great deal of thought that goes into each and every piece to ensure it meets our four Fs: flattering and functional, with wear-forever appeal, created without middlemen, in order to sell at a fair price. These are the pillars of ME+EM, and if a piece doesn’t tick off all of them, we don’t make it.

We are looking for affiliates that share our brand aesthetic and identity. If you are a fashion and style focused premium content site or blog, please email affiliates@meandem.com to join us.

Why join the ME+EM affiliate programme?

  • Free to join

  • 6% commission on all items with option to tailor commission on a tiered basis

  • Bespoke banners and text links, updated regularly

  • Extensive product feed updated daily

  • Commission on all approved global sales (excludes returns and cancellations)