Privacy Policy

ME+EM Ltd is the owner of this website. We respect your personal information and endeavour at all times to comply with the Data Protection legislation, which is in force.

Information may be stored manually or electronically. Any personal information you give us will be processed in accordance with the Data Protection Act 1998 and our Data Protection Registration Notification.

If you use our site to order goods or to request information from us, you will be asked for your personal information which we will store in our database. 

We use the information provided by you to:
+ Process any order or enquiry by you
+ Process marketing, customer and product assessment and analysis
+ Administer our business
+ Send you email marketing communications
+ Send you monthly catalogues

By purchasing goods through meandem.com you agree both to our Terms and Conditions and to receiving email and catalogue marketing communications from ME+EM. You can opt-out of email marketing communications from us at any time by using the unsubscribe link in all our emails. You can opt-out of receiving our catalogues by emailing enquiries@meandem.com with your full name and address as it appears on the catalogue, though please note that due to campaign processing lead times it may take up to 10 weeks for you to be removed from our mailable database.

In the unlikely event that our business may be sold to another company then the data records that make up part of our business will be transferred.

There may be circumstances where we may share some of your data with third parties: credit card details will be shared with our agents (including HSBC, credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) and our fulfilment partners that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
 

Why do you occasionally make names and addresses available to other companies?

We do occasionally make names and addresses available to companies whose products we think may interest you, unless you have told us not to.

If you do not wish to receive such offers or do not wish for us to share your details with any third parties please email us at enquiries@meandem.com with your full name, address and postcode.

Any queries relating to data collection or our use of your personal information should be sent to enquiries@meandem.com

Registered under the UK Data Protection Act (1998) Registration No: ZA130631.

COOKIES

What are cookies?

Cookies are small text files, which are sent by us to your computer or other device (e.g. mobile phone, tablet). Cookies enable us to track your current online experience, save your shopping bag and gather valuable anonymous marketing information on website use which allows us to constantly improve our service to you. Cookies cannot harm your computer and do not contain any personal or private information such as your name, address or payment information.

Users are able to set their browsers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Enabling this last option means that online shopping is not possible and that users may not be able to take full advantage of the ME+EM site. Each browser is different; so check the ‘Help’ menu of your browser to learn how to change your cookie preferences.
 

How we use cookies

The ME+EM site uses cookies mostly to remember what you have added to your shopping bag. In order to make full use of the ME+EM site, including shopping online, your computer, tablet or mobile phone will need to accept cookies. The cookies we use do not store sensitive information such as your personal or payment details.
 

Google Analytics

The website analytics service provided by Google also uses cookies to help the website analyse how the site is used. The information generated by the cookie about your use of the ME+EM website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
 

Managing Cookies

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the ME+EM site or process an order online. You will be able to delete existing cookies or block future cookies through your browser – please note different browsers have different procedures for this. More information on deleting or controlling cookies is available at www.AboutCookies.org.