We are always interested to meet with new talent across a range of disciplines including Buying, Merchandising, Marketing, eCommerce, Finance and Retail.

Please send a copy of your CV and a cover letter to enquiries@meandem.com

Launched in 2009, ME+EM was created to provide intelligent wardrobe solutions for women who wanted beautiful, versatile, on-trend clothes that would last beyond a single season. Our collections are wearable, flattering and comfortable, designed to take you from that first cup of coffee, through your busiest of days then into formal or laid back evenings. Flattering side stripe trousers, leg-lengthening jumpsuits, forever chic cashmere, go-with-everything tees and our signature layering shirts.

In other words, Intelligent Style that you will love now and wear forever.


CAREER OPPORTUNITIES AT ME+EM

STORE MANAGER - LONDON

We are currently seeking a confident, proactive and team-focused Store Manager to oversee a central London store.


Responsibilities:

  • Produce weekly store reports, reviewing sales and stock position to identify any opportunities to maximise sales and stock turnover.
  • Manage the rota, holidays and general HR needs of the teams.
  • Provide continuous operations, customer service, CRM and product training across both sites.
  • Carry out appraisals and ongoing development for all team members.
  • Oversee store stock allocation and replenishment orders, and stock room management.
  • Liaise with our Buyers, Merchandisers and Warehouse to monitor the delivery process, highlighting delivery and quality issues.
  • Ensure correct administration of all stock movements (intake, transfers, QC returns).
  • Ensure all order and product attributes are updated and correctly uploaded onto the system.
  • Support the team by effectively managing the markdown administration.
  • Support Merchandisers with ad hoc analysis.
  • Work with the team to ensure all department deadlines are being met.

The ideal candidate will:

  • Have a genuine passion for luxury and an interest in the retail and fashion industry.
  • Be innovative and creative, bringing new ideas and best practices to elevate our retail operations approach
  • Have experience completing monthly rotas and managing team schedules, holiday requests and time off.
  • Have experience with CRM processes and familiar with GDPR practices
  • Understand the general requirements of running concessions and boutiques
  • Have excellent team building and communication skills, and experience in developing and training a team.
  • Have previous experience in retail (ideally within women’s luxury clothing) and be able to provide and train on exceptional customer service by greeting, styling and demonstrating an excellent knowledge of our product and brand.
  • Be driven to succeed and motivated to achieve personal and store goals enhancing and developing the business.
  • Maintain the highest standards of visual merchandising, housekeeping and ME+EM standards within the store.
  • Experience with HR systems, scheduling software, Microsoft Office, Excel and Google Drive

In return we offer:

  • A competitive salary, bonus scheme, uniform policy and staff discount.
  • Long term career path and development opportunities.
  • Continuous product, sales, customer service and management training.

If you’ve got what it takes and want to join us on our exciting journey, we would love to hear from you!


Please submit your covering letter and CV to ali@meandem.com

SALES ADVISOR - LONDON

We are currently seeking a confident, sophisticated and eloquent sales assistant for our luxury women’s clothing brand.


The ideal candidate will:

  • Have a genuine passion for luxury and an interest in the retail and fashion industry.
  • Have previous experience in retail (ideally within women’s luxury clothing) and be able to provide exceptional customer service by greeting, styling and demonstrating an excellent knowledge of our product and brand.
  • Have excellent team building and communication skills.
  • Be driven to succeed and motivated to achieve personal and store goals enhancing and developing the business.
  • Maintain the highest standards of visual merchandising, housekeeping and ME+EM standards within the store.

In return we offer:

  • A competitive salary, staff discount
  • Long term career path and development opportunities
  • Continuous product, sales, customer service and management training

If you’ve got what it takes and want to join us on our exciting journey, we would love to hear from you!


Please submit your covering letter and CV to ali@meandem.com

CUSTOMER CARE ADVISOR - LONDON

We are looking for a permanent full and part time Customer Care Advisor to join the ME+EM “family” at our Head Office in Shepherds Bush. We’d love to meet someone with a genuine passion and previous experience in the luxury retail and fashion industry. Someone who is hardworking, able to multitask and who can demonstrate exceptional customer service.


The ideal candidate will:

  • Deliver exceptional customer care at all times offering a personal service and excellent brand representation
  • Superb written and spoken English
  • Proficient IT skills to be able to work with multiple systems
  • High attention to detail
  • Be able to multitask by handling customer queries across different platforms, including live chat, phone calls and email and at the same time
  • Be able to prioritise customer queries and organise own workload whilst considering team members workloads
  • Build working relationships with the warehouse team and delivery providers to resolve any order issues quickly and effectively
  • Work closely with stores and other head office departments
  • Be able to remain calm and considered under pressure
  • Knowledge of Magento/Elucid is an advantage but not essential

In return we offer:

  • A competitive salary
  • Staff discount
  • Pension plan
  • Long term career path and development opportunities
  • A friendly and supportive working environment
  • Regular staff social events
  • 25 days annual leave with an additional day off to celebrate your birthday

If you’ve got what it takes and want to join us on our exciting journey, we would love to hear from you!


Please submit your covering letter and CV to lucian.rich@meandem.com